Slaé Beaute Shipping Policy
Thank you for shopping with Slaé Beaute. We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is received. During product launches, promotions, or high-volume periods, processing times may be extended.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (where available)
- Priority Shipping: 1–2 business days (where available)
Please note that delivery estimates begin after order processing is complete.
Hair Extensions & Beauty Products
To maintain product quality and safety, all hair extensions, hair care products, and beauty products are carefully inspected before shipment.
Tracking Your Order
Once your package ships, a tracking number will be sent to the email address provided during checkout. Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Slaé Beaute is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier. If your package is lost, stolen, or delayed, please contact the shipping carrier directly. We will gladly assist with filing claims when possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged product(s)
We will review the claim and work toward a prompt resolution.
Domestic Shipping
Currently, Slaé Beaute ships throughout the United States.
International Shipping
International shipping may become available in the future. Please check our website for updates.
For questions regarding your shipment, please contact our customer support team through the Contact Us page on our website.
Thank you for choosing Slaé Beaute.
Luxury beauty. Delivered with care.